Delete your HanziBee account

In effect from October 8, 2026

You can delete your HanziBee account, and the data synchronised with it, at any time.

In the application

1. Open HanziBee and sign in to the account.
2. Open the You tab and scroll to the bottom.
3. Tap Delete account, type DELETE and confirm.

The account closes at once. Every device signed in to it is signed out, and HanziBee's data is removed from the device you used.

If you cannot sign in

Open HanziBee, go to You → Help and feedback and ask us to delete your account. You do not need to be signed in. Give the account's email address, or the sign-in method you used and the email address of that Apple or Google account. We may ask you to confirm that the account is yours.

What is deleted, and when

• Seven days after the request, we permanently delete the account, its sign-in methods and sessions, and all the data synchronised with it: your progress, review history, decks, settings and reading progress. This cannot be undone.
• Until then, the account's email address cannot be used to sign in or to create a new account.
• Messages you sent to support, crash reports and server logs are not part of the account. They are deleted at the end of the periods set out in the Privacy Policy.
• Progress kept on a device without an account stays on that device until you uninstall HanziBee.

The Privacy Policy explains how HanziBee handles your data: https://hanzibee.com/privacy